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FAQ’s
How can I place an order on DMG Gifts?
To place an order, simply browse our website, select the desired items, and proceed to checkout. Follow the prompts to provide shipping details and payment information to complete your purchase.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options for your convenience.
Can I modify or cancel my order after placing it?
Once an order is placed, it enters our processing system quickly. Modifications or cancellations may not be guaranteed. Please contact our customer support team at [email protected] for assistance.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier’s website.
Are gift wrapping options available?
Absolutely! During the checkout process, you have the option to add gift wrapping to your order for a special touch. Personalized gift messages can also be included.
Do you offer gift cards?
Yes, we offer electronic gift cards of varying denominations. They make for the perfect gift when you’re unsure of the recipient’s preferences.
How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team via email at [email protected], through our live chat feature, or by phone at +1 815-427-3512.
Are the products on DMG Gifts handmade?
Many of our products are sourced from artisans and creators who prioritize craftsmanship and creativity. We take pride in offering unique, handcrafted items that reflect our commitment to quality.
Can I change my shipping address after placing an order?
To ensure the timely delivery of your order, we recommend contacting our customer support team immediately at [email protected] if you need to change your shipping address.