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Why won’t my vanilla gift card work

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You can lock and unlock your Prepaid Card at any time by logging in to your My Card Manager app or website, selecting Manage Card, then selecting “Lock my Card.” You can also call Customer Support any time at 855-657-8588 for a Global Prepaid Card or 866- 760-3156 for a Visa Prepaid Card.

How do you unlock a Visa gift card?

Call the phone number on the front sticker or on the back of the card to activate it by phone. Provide the 16-digit card number, expiration date, and 3-digit security code. Visit the link on the front sticker or on the back of the card to activate it online.

How do I unblock a gift card?

His advice if you get locked out of your card? “Simply call the toll free number on the back of the card. That will allow you to speak to the customer service representative at the issuer, who can clear up any concerns that the issuer has about the usage of that card,” he suggested.

Why is my Visa gift card blocked?

The most common reasons are that the card hasn't been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card's balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity.

What happens when a gift card is locked?

Sometimes. These these gift cards will get locked. And it's really all about fraud. That's because experts say if an issuer is concerned a gift card is being used fraudulently.

Why does my Visa gift card keep getting rejected?

The most common reasons are that the card hasn't been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card's balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity.

What zip code should I use for a Visa gift card?

The billing zip code on a Visa gift card is not typically available. The zip code associated with the gift card is usually the zip code of the person who purchased the card. If you need to provide a billing zip code when making purchases with the card, you can enter any valid zip code.

Frequently Asked Questions

Why is my Vanilla gift card being declined when I have money?

If you have sufficient funds to cover the purchase, you were most likely declined due to security and safety measures meant to protect your Gift Card funds. Use your Card in person or at a different online merchant, and ensure to include the card security code.

Why won't my Vanilla prepaid card work?

Finally, check if the Vanilla gift card has been activated or not. Even though most Vanilla gift cards are activated at the register, there's a possibility that yours may not be properly activated. If the card is not activated, it can't be useful to you. Contact the Vanilla gift customer support for help in doing that.

Why won t my Visa gift card work for online purchases?

If you have a problem using your gift card for online or telephone purchases, the most likely reason is that the merchant's fraud screening process is matching the billing information entered at checkout with the billing information on your gift card account. If the addresses don't match, the card may decline.

FAQ

Why can't I use my Walmart Visa gift card online?
In addition, your Card must be registered if you wish to shop online, by mail, or by phone. Most merchants require address information. Your Card number and 3-digit security code are required to register.
Why does my Walmart Visa card keep getting declined?
Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.
How do I use a Walmart gift card on my website?
How to Redeem a Walmart Gift Card Online
  1. Add items to your cart normally and proceed to checkout.
  2. Confirm your delivery and pickup information.
  3. Under Enter payment method, select Gift card.
  4. Enter your gift card number and PIN. Learn how to find your gift card PIN.
  5. Click Apply Gift Card.
  6. Enjoy your balance!

Why won't my vanilla gift card work

Why is my Visa gift card being declined for online purchase? There are a number of possible reasons why a purchase could be declined: You don't have enough money left on your card. You haven't activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.
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    • Credit card companies will sometimes decline transactions if they appear to be suspicious or fraudulent.